Customer Service
To contact UTA customer service, please call one of the numbers below.
- Salt Lake Area: RIDE-UTA (743-3882)
- In State Toll Free: 1-888- RIDE-UTA (743-3882)
- Outside of Utah: 801-RIDE-UTA (743-3882)
- Telephone communication for deaf/hearing impaired persons is available by dialing 711 (see note below)
Hours: Monday - Saturday, 6 A.M. - 7 P.M. Closed Sunday.
You can also contact UTA using the electronic comment form.
For additional UTA phone numbers, click here.
Utah Transit Authority provides Customer Service assistance in languages other than English. If you, or someone you know would like assistance, please call 1-888-RIDE-UTA. The following availability schedule is provided as a guideline. The schedule may vary depending on vacations, sick leave, and administrative assignment.
La Autoridad de transito de Utah provee servicio de cliente en idiomas mas que el Ingles. Si se necesita ayuda, por favor de llamar 1-888-RIDE-UTA. Se ofrece el horario siguiente come guia. El horario puede variar dependiendo de vacaciones, enfermedad, o cambios adminstrativos.
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Assistance in French
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Monday
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6:00 a.m. – 2:30 p.m.
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Tuesday
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2:00 p.m. – 7:00 p.m.
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Wednesday
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2:00 p.m. – 7:00 p.m.
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Saturday
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6:00 a.m. – 2:30 p.m.
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Assistance in Spanish
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Monday
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6:00 a.m. – 7:00 p.m.
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Tuesday
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6:00 a.m. – 7:00 p.m.
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Wednesday
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6:00 a.m. – 7:00 p.m.
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Thursday
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6:00 a.m. – 7:00 p.m.
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Friday
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6:00 a.m. – 7:00 p.m.
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Saturday
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10:30 a.m. – 7:00 p.m.
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Assistance in Tongan
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Tuesday
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8:30 a.m. – 5:00 p.m.
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Wednesday
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8:30 a.m. – 5:00 p.m.
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Thursday
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8:30 a.m. – 5:00 p.m.
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Friday
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8:30 a.m. – 5:00 p.m.
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Assistance in Navajo
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Tuesday
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10:30 a.m. – 7:00 p.m.
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Wednesday
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10:30 a.m. – 7:00 p.m.
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Thursday
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10:30 a.m. – 7:00 p.m.
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Friday
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10:30 a.m. – 7:00 p.m.
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Saturday
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10:30 a.m. – 7:00 p.m.
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Please note: UTA's dedicated TDD number (287-4657) has been discontinued. If you are deaf or hearing impaired and use either a teletypewriter (TTY) or computer equipment with TTY capability to place your telephone calls, dial 711 (Relay Utah) then give the Relay operator the Customer Service # 743-3882. Calls are also accepted using the video relay services, if you have equipment available.
A Note Regarding Personal Information
UTA protects your personally identifiable information received at the time you submit a comment to UTA’s Customer Service Department either electronically or telephonically. Any such comments received will be used for internal UTA purposes only. Incoming Customer Service comments are subject to the provisions of the Governmental Records Access and Management Act. As such, UTA will release any personally identifiable information only as required by law.